The Handshake Software Relationship Framework makes it easy to link disperate Financial and Accounting Systems, CRM applications with Enterprise Content Management solutions.
Financial and Accounting Systems relationship allows organizations to take real action on their financial data, before problems occur. Information from different applications can be presented in a logical fashion, with KPI that relate to current organization goals. Customer Relationship Management relationships drive a customer-centric organization. Content, Financial and Personnel Information related by customer allows an organization to uncover the explicit and implicit relationship that make the difference in meeting customers satisfaction, revenue, retention and management goal.
Enterprise Content Management relationships deliver the “centricity” that make ECM really work and add value for users. Handshake Software relates Customers, Projects, Cases, Matters; what ever the appropriate business concept to the content of an organization, increasing its value. In addition, Handshake Software provides “Search Handlers” for major ECM systems, facilitating access within MOSS.
Professional Services Organizations around the world leverage the Handshake Software Relationship Architecture to deliver Matter Centricity linking their Billing, Time Management, Client Engagement and Work Products into a seamless solution.